83% Of All Young Shoppers Were Invited To Give A Review Recently

Of those asked, 80% of customers did submit a review. Overall, businesses have asked 66% of all clients to submit a review on their company.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Clients

24% of US buyers consider reviews as 'extremely influential'.

To show the significance of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those same customers are also going to accept slower shipping times for such items.

Source: Turntonetworks

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a physician or a legal representative.

Younger people (age 18-35) are much more likely to employ an expert based upon online reviews. Only 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

Only 6 Percent Of Consumers Don't Rely On Client Reviews At All

According to customer review stats, a tremendous 19% of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

If A Company Handles Problems Quickly And Efficiently, 95% Of Dissatisfied Customers Will Return To A Company

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a surprisingly low number of businesses actually use them.

Although we now understand why consumer reviews are so powerful, most businesses apparently don't.

Source: LsaInsider

15 Percent Of Buyers Do Not Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15% of potential clients will not even think about working with a company they can't discover opinions about.

Source: Statuslabs

Positive Reviews Encourage 68% Of Consumers To Choose A Local Business

Considering that the vast bulk of consumers check out reviews, you'd want yours to be appealing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, individuals devote more than 5 times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

89% Of Shoppers Prefer To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile browser, people young and old choose to read reviews on their mobile devices.

Source: Statista

The Majority Of Clients Aged 25-34 Published Reviews

According to Statista, the more youthful generations are apparently the more vocal ones.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Utilize A Service

This stat is among numerous that highlight the significance of online ratings. Now that news of client complete satisfaction travels this quick, keeping your customers delighted is more important than ever.

57 percent of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked just for businesses with a perfect five star ranking.

Source: Brightlocal

Software Reviews Influence Over 98 Percent Of All Buyers

18% of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

70% Of Consumers Choose To Discover A Business By Means Of Short Articles And Reviews, Rather Than Ads

Advertisements are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the very best way to discover the truth about a product or service.

Source: Statuslabs