53% Of Americans Consider Item Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the buying decision.

Source: Statista

53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of client reviews remain without a reply. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

73 Percent Of Customers Think Customer Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear people aren't satisfied with ratings alone.

Client reviews make the statistics appear more genuine which is what the would-be clients are trying to find. Almost a third of consumers state written reviews are the only function that makes them think the sites' reviews are useful and pertinent.

Source: Fan and Fuel

Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of companies in fact utilize them.

Although we now understand why client reviews are so effective, many businesses obviously don't.

Source: LsaInsider

Favorable Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Considering that the vast bulk of customers read reviews, you'd want yours to be enticing to brand-new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management statistics show a company's reputation doesn't impact simply the customers. Potential employees likewise take a look at scores and take a look at reviews.

Source: Deloitte

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are several models which fit your requirements. How do you select the best one for you? Well, you read online reviews.

With the help of other people, you quickly select one that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

Reviews Posted On Twitter Can Improve Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

United States Shoppers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

When individuals check out reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of US clients.

Source: Statista

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

83% Of All Younger Clients Were Asked To Leave A Review Recently

Of those asked, 80% of customers did leave a review. Overall, companies have asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review statistics reveal user-generated material can do wonders in regards to conversions.

A single review can have a massive influence on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44% boost.

Source: RevLocal

15% Of Buyers Don't Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15 percent of potential clients will not even think about working with a company they can't find opinions about.

Source: Statuslabs

63.6 Percent Of Consumers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats show the general popularity of a website can only go so far.

Source: Review Trackers

60% Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and rating statistics show people value the viewpoint of peers more than any other content.

Source: Collective Bias

Customers Might Spend 31% More With A Business That Has Excellent Reviews

Pay attention to this statistic. The better other users explain your product and services, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the producer says. The reason, producers' descriptions are generally ads.

Source: Martech Zone