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Most Popular Items Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to consumer rating statistics, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read consumer reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
If A Business Takes Care Of Problems Quickly And Efficiently, 95% Of Unhappy Customers Will Go Back To A Business
Clients don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
63.6 Percent Of Customers Visit Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review stats show the basic appeal of a website can just go so far.
Source: Review Trackers
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can also affect our purchasing decisions.
According to social reviews stats, Facebook impacts more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that four out of 5 users are more likely to rely on a local business.
Source: RevLocal
70 Percent Of Customers Prefer To Find Out About A Business By Means Of Reviews And Short Articles, Instead Of Advertisements
Advertisements are all well and good, but it's worth trying a different approach also. Reviews are without a doubt the very best way to discover the truth about a service or product.
Source: Statuslabs
15 Percent Of Consumers Don't Trust Businesses With No Online Reviews
No trust means no interactions. 15 percent of possible consumers won't even think about working with a company they can't discover viewpoints about.
Source: Statuslabs
83% Of All Younger Clients Were Invited To Submit A Review Recently
Of those invited, 80% of customers did post a review. In general, businesses have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
Over Half Of People Aged 25-34 Posted Reviews
According to Statista, the younger generations are apparently the more opinionated ones.
Source: Statista
If They Were Asked, 77% Of Clients Would Definitely Give A Review
More than a 35% would submit a review to educate others about their customer encounter and 24% would undoubtedly direct their review to the business itself.
Over a 26% would want to leave a review to help other individuals with their decision making process.
Source: Podium
Favorable Reviews Motivate 68% Of Customers To Choose A Local Business
Because the large majority of customers check out reviews, you'd want yours to be inviting to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Customers
24% of US consumers consider reviews as 'incredibly influential'.
To illustrate the value of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those same consumers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
Google Accounts For 57.5% Of All Reviews Globally
Google is in the lead here, followed by Facebook as a distant second.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they realize the massive effect user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you provide them an excellent experience.
Source: Brightlocal
A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat consumers fairly typically succeed, review sites help ensure of that.
Source: Statuslabs