The Majority Of Shoppers Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are seemingly the more vocal ones.

Source: Statista

89% Of Clients Review A Companies Responses To Reviews

Not only do the majority of customers read the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose a doctor or a legal representative.

Younger people (age 18-35) are a lot more inclined to employ an expert based upon online reviews. Only 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'extremely often'.

Source: Trust You

63.6% Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.

These online review stats reveal the basic popularity of a site can just go so far when it pertains to trust.

Source: Review Trackers

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of companies really use them.

Although we now understand why customer reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Usually, 142 million consumers go to Yelp each month. If you have not claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read client reviews, concur that it increases their purchasing confidence.

Companies use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat customers fairly usually succeed, review sites help ensure of that.

Source: Statuslabs

77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how great your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out many more reviews to get a clear view of how business is in fact doing. Don't depend upon that fact alone.

Source: Brightlocal

The Majority Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a negative or mediocre one.

Source: Brightlocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. However, they recognize the huge impact user ratings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Negative Reviews Can Increase Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your website. According to online review statistics, people devote more than 5 times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

77% Of Customers Would Certainly Post A Review If They Were Asked

More than a 35% would do it to educate others about their customer experience and 24% would most likely direct their review to the business itself.

Over a 26% would be willing to leave a review to help other people with their decision making process.

Source: Podium

Only 6% Of Customers Do Not Rely On Customer Reviews At All

According to client review stats, a whopping 19% of consumers constantly trust online reviews and never ever a purchase without reading reviews initially.

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing decisions.

According to social reviews stats, Facebook impacts the majority of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics reveal that 4 out of 5 users are likely to rely on a local business.

Source: RevLocal