73 Percent Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Scores

Online review stats make it clear individuals aren't pleased with ratings alone.

Customer reviews make the statistics appear more authentic which is what the potential customers are trying to find. Practically a third of consumers say composed reviews are the only function that makes them believe the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

89% Of Customers Browse A Companies Feedback To Reviews

Not only do most customers check out the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

More Than Half Of Shoppers Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are plainly the more vocal ones.

Source: Statista

Software Application Reviews Impact Over 98% Of All Buyers

18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

US Buyers View "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals read reviews, they concentrate on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA consumers.

Source: Statista

53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of client reviews go on without a response. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews

Communicating with your customers builds their trust. Even something easy like reacting to their reviews and remarks can make them feel appreciated.

As you might expect, customers who feel this way are ready to invest more money with a business.

Source: Statuslabs

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

15% Of Customers Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of possible clients won't even consider doing business with a business they can't find viewpoints about.

Source: Statuslabs

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat clients well typically flourish, review websites help make sure of that.

Source: Statuslabs

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our buying preferences.

According to social reviews stats, Facebook affects over half of users' purchase choices.

Facebook reviews stats reveal that 4 out of five users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Clients

24% of US consumers consider reviews as 'extremely influential'.

To highlight the value of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those exact same clients are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

49% Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of consumers, who pay attention to the variety of reviews is presently at 46%.

Source: Brightlocal

60% Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With men being twice as likely to be affected than ladies.

Reviews and score stats reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the negative and positive reviews and their effect on consumers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.

Source: Capterra

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz