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More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%
One negative review is enough for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Only 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of companies in fact make use of them.
Although we now know why customer reviews are so effective, a lot of businesses obviously do not.
Source: LsaInsider
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats show that 63% of client reviews remain without a response. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise influence our purchasing decisions.
According to social media reviews stats, Facebook impacts over half of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are most likely to trust a local business.
Source: RevLocal
A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Income
Businesses that treat consumers fairly generally flourish, review websites help ensure of that.
Source: Statuslabs
Reviews Posted On Twitter Can Grow Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
89% Of Clients Prefer To Read Reviews On Their Smart Devices
Be it by means of an app or a mobile internet browser, most people choose to read reviews on their mobile phones.
Source: Statista
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics reveal user-generated material can do miracles in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44% increase.
Source: RevLocal
83% Of All Young Consumers Were Invited To Give A Review Recently
Of those invited, 80% of clients did leave a review. Overall, companies have asked 66% of all clients to give a review on their business.
Source: Brightlocal
Software Application Reviews Influence Over 98% Of All Buyers
18% of software buyers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
The Majority Of Individuals Aged 25-34 Gave Reviews
According to Statista, the more youthful generations are clearly the more opinionated ones.
Source: Statista