71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to select a legal representative or a doctor.

Young people (age 18-35) are even more inclined to work with a professional based upon online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

The Majority Of Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

American Consumers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

When people read reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US clients.

Source: Statista

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

73% Of Consumers Think Customer Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Client reviews make the statistics appear more genuine which is what the prospective consumers are searching for. Almost a 3rd of customers say composed reviews are the only feature that makes them believe the sites' reviews are useful and appropriate.

Source: Fan and Fuel

88% Of Executives View Reputation Risk As A Leading Business Concern

Reputation management statistics indicate a company's reputation doesn't impact just the consumers. Potential team members also look at scores and read reviews.

Source: Deloitte

89% Of Customers Browse A Businesses Feedback To Reviews

Not only do the majority of clients read the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social network which can likewise affect our buying preferences.

According to social reviews stats, Facebook impacts more than half of users' purchase decisions.

Facebook reviews statistics expose that 4 out of 5 users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

Customer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the maker states. The reason, makers' descriptions are essentially advertisements.

Source: Martech Zone

Favorable Reviews Encourage 68 Percent Of Customers To Use Local Businesses

Considering that the large majority of consumers read reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

More Than Half Of Individuals Aged 25-34 Gave Reviews

According to Statista, the younger generations are evidently the more opinionated ones.

Source: Statista

77% Of Clients Would Most Likely Leave A Review If They Were Asked

More than a 35% would submit a review to inform others about their consumer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to leave a review to assist other people with their choice making process.

Source: Podium

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

70 Percent Of Consumers Choose To Find Out About A Business Through Reviews And Articles, Rather Than Advertisements

Advertisements are all well and good, but it deserves attempting a different approach too. Reviews are by far the best method to find the truth about a service or product.

Source: Statuslabs