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89% Of Shoppers Choose To Read Reviews On Their Cell Phones
Be it via an app or a mobile internet browser, people today prefer to read reviews on their smart phones.
Source: Statista
30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews
Corresponding with your customers creates trust. Even something as simple as responding to their reviews and comments can make them feel valued.
As you may anticipate, customers who feel this way are going to invest more money with a business.
Source: Statuslabs
74 Percent Of Regional Companies Have At A Minimum, One Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Taking a look at online ratings data, we learnt that a company needs to have an average of 40 reviews before clients "Award" it with a star.
Source: Brightlocal
70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read a lot more reviews to get a better idea of how the business is in fact doing. Don't depend on that statistic alone.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star rating is the first thing consumers see. Still, users take notice of other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States consumers.
Source: Statista
83% Of All Younger Shoppers Were Asked To Post A Review Recently
Of those invited, 80% of clients did post a review. In general, businesses have asked 66% of all clients to post a review on their company.
Source: Brightlocal
If They Were Asked, 77% Of Clients Would Definitely Give A Review
More than a 35% would submit a review to inform others about their client encounter and 24% would rather direct their review to the company itself.
Over a 26% would want to give a review to assist other people with their choice making process.
Source: Podium
98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Site
Normally, 142 million consumers go to Yelp every month. This is as good a time as any if you have not claimed your totally free Yelp business page.
Source: RevLocal
53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and want the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of client reviews go on without a response. That's too bad, due to the fact that those businesses are losing customers that way.
Source: Review Trackers
Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the producer states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
90 Percent Of Users Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about first impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
70% Of Customers Prefer To Learn About A Business Via Reviews And Posts, Instead Of Ads
Advertisements are all well and good, but it's worth attempting a different approach also. Reviews are by far the very best way to discover the truth about a product or service.
Source: Statuslabs
A Lone Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated material can do wonders in regards to conversions.
A single review can have a substantial influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% boost.
Source: RevLocal