United States Buyers View "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various aspects of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA consumers.

Source: Statista

Just 6 Percent Of Consumers Don't Trust Client Reviews At All

According to customer review stats, a whopping 19% of customers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses actually make use of them.

Although we now know why customer reviews are so effective, a lot of businesses obviously do not.

Source: LsaInsider

Favorable Reviews Motivate 68 Percent Of Customers To Choose A Local Business

Given that the large majority of customers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses

Younger people understand the value of being informed. User-generated content has an indisputable influence on customers.

If businesses think of the power of client reviews over millennials, they will recognize what they've been missing out on. Older people are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70%

One negative review suffices for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010

In the present day reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to select a physician or a lawyer.

Young people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Just 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270%

User review stats show the purchase probability for an item with 5 reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and ratings, did you understand that 81% of customers will pay more for an item with reviews and those same clients are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

90% Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about very first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

Buyers Checking Out Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. For that reason, purchasing decisions are made quickly.

Online reviews are certainly convincing, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star score is the first thing customers see. Still, users take notice of other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of American customers.

Source: Statista

95% Of Unhappy Consumers Will Go Back To A Company If A Company Takes Care Of Problems Rapidly And Efficiently

Clients don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday