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83% Of All Younger Consumers Were Invited To Submit A Review Recently
Of those asked, 80% of clients did leave a review. In general, companies have actually asked 66% of all customers to give a review on their business.
Source: Brightlocal
89% Of Consumers Review A Businesses Replies To Reviews
Not only do a lot of shoppers read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70%
One negative review suffices for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'constantly' or 'extremely frequently'.
Source: Trust You
Only 6 Percent Of Consumers Don't Trust Customer Reviews At All
According to customer review stats, a massive 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews initially.
Source: Statista
63.6 Percent Of Consumers Check Out Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.
These online review stats reveal the basic appeal of a website can only presume when it concerns trust.
Source: Review Trackers
49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of consumers, who take note of the variety of reviews is presently at 46 percent.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Expert Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to select a lawyer or a physician.
Young people (age 18-35) are even more inclined to employ an expert based upon online reviews. Only 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
77% Of Users Don't Rely On Reviews That Are Older Than 3 Months
Clients don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
15% Of People Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15% of prospective customers won't even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
60% Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and rating stats show people value the viewpoint of peers more than any other material.
Source: Collective Bias
90% Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
86 Percent Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you provide them a good experience.
Source: Brightlocal
Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses in fact make use of them.
Although we now know why client reviews are so effective, most businesses apparently do not.
Source: LsaInsider
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Stats reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
Google Accounts For 57.5 Percent Of All Reviews Throughout The World
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
These the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
A Lot Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
Reviews Posted On Twitter Can Increase Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo