Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are free, a surprisingly low number of businesses really utilize them.

Although we now understand why consumer reviews are so effective, many businesses apparently do not.

Source: LsaInsider

Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the producer states. The reason, producers' descriptions are basically ads.

Source: Martech Zone

72 Percent Of Customers Won't Take Action Before They Read Some Reviews

No matter how attractive your marketing is, you still require client reviews. There is no way around it. Consumers are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

Consumers Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Take note of this statistic. The better other users describe your service or product, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management statistics indicate a company's reputation doesn't affect simply the customers. Prospective employees likewise take a look at rankings and read reviews.

Source: Deloitte

Online Item Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase likelihood for an item with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and ranking stats show people value the opinion of peers more than any other content.

Source: Collective Bias

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. However, they understand the enormous impact user rankings have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

95% Of Disappointed Clients Will Return To A Business If A Business Takes Care Of Problems Rapidly And Efficiently

Clients don't anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

15 Percent Of People Don't Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of potential consumers will not even think about doing business with a business they can't find opinions about.

Source: Statuslabs

90% Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

Because They Desire To Purchase A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Websites.

Users come due to the fact that they have actually already formed a buying decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat consumers well generally prosper, review websites help ensure of that.

Source: Statuslabs

The Average Review Length Has Become 65% Shorter Since 2010

These days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

Google Accounts For 57.5% Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a distant second.

Here are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.

Today's consumers are wary and want the best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of customer reviews go on without a reaction. That's too bad, since those companies are losing clients that way.

Source: Review Trackers

86% Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal