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74% Of Local Businesses Have At A Minimum, One Google Review
A single review is far from enough to enhance your website's SERP ranking.
Taking a look at online rankings stats, we found out that a business needs to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews
Communicating with your clients establishes trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.
As you might anticipate, clients who feel this way are happy to spend more money with a company.
Source: Statuslabs
Google Represents 57.5 Percent Of All Reviews Around The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star ranking is the first thing consumers see. Still, users focus on other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of United States consumers.
Source: Statista
If They Were Asked, 77% Of Clients Would Undoubtedly Leave A Review
More than a 35% would do it to educate others about their customer experience and 24% would likely direct their review to the business itself.
Over a 26% would be willing to submit a review to assist other people with their decision making process.
Source: Podium
Customers Could Spend 31 Percent More With A Business That Has Great Reviews
Pay attention to this statistic. The more detailed other users describe your product or service, the more cash you can charge and consumer review statistics reveal to us exactly just how much more.
Source: Martech Zone
53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of consumer reviews remain without a reply. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall two-thirds of companies have great and exceptional scores. Just 5% of businesses have a score below three stars.
Source: Brightlocal
Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270 Percent
User review stats show the purchase possibility for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Consumers
24% of US shoppers consider reviews as 'incredibly influential'.
To show the importance of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those exact same customers are also willing to accept slower shipping times for such products.
Source: Turntonetworks
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
In the present day reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
86% Of Consumers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you provide them an excellent experience.
Source: Brightlocal
72% Of Consumers Won't Take Action Before They Check Out Some Reviews
Irrespective of how tempting your marketing is, you still need client reviews. There is no skirting around it. Clients are still willing to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
70% Of Customers Prefer To Find Out About A Business By Means Of Reviews And Posts, Rather Than Advertisements
Ads are all well and good, however it deserves attempting a different approach as well. Reviews are without a doubt the very best method to find the truth about a product or service.
Source: Statuslabs
98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site
Generally, 142 million consumers check out Yelp every month. If you have not claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal