64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read customer reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the positive and negative reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

USA Shoppers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

When people read reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American clients.

Source: Statista

91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends

Online review stats place customers' reviews as the most credible source of suggestions. Online reviews usually bring the very same weight as guidance from friends and family.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a brand-new automobile and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read reviews.

With the help of other consumers, you quickly select a model that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

Just 6 Percent Of Consumers Do Not Trust Client Reviews At All

According to consumer review data, a whopping 19 percent of customers always rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

Reviews Published On Twitter Can Help Improve Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of customer reviews remain without a reaction. That's regrettable, because those businesses are losing consumers that way.

Source: Review Trackers

82 Percent Of Customers Go To Review Websites Because They Wish To Acquire A Service Or An Item And Wish To Get The Facts About Business Products And Services.

Review websites are places that customers go to get the facts about a item, service or business . Since they have currently formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out much more reviews to get a better idea of how business is in fact doing. Don't depend on that fact alone.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star ranking is the first thing consumers see. Still, users pay attention to other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista

61% Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Typically two-thirds of companies have great and awesome ratings. Just 5% of businesses have a score below 3 stars.

Source: Brightlocal

A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Income

Businesses that treat customers fairly typically succeed, review sites help make certain of that.

Source: Statuslabs

Google Represents 57.5% Of All Reviews Across The Globe

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

83% Of All Young Buyers Were Asked To Give A Review Recently

Of those invited, 80% of customers did give a review. In general, companies have asked 66% of all customers to post a review on their business.

Source: Brightlocal

A Lot Of Popular Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Companies

Younger individuals know the value of being informed. User-generated material has an unassailable influence on consumers.

If businesses think of the power of client reviews over millennials, they will understand what they've been losing out on. Older people are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'constantly' or 'very frequently'.

Source: Trust You