89% Of Customers Like To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile web browser, folks prefer to read reviews on their mobile devices.

Source: Statista

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of customer reviews go on without a reply. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management statistics show a business's reputation doesn't affect just the clients. Potential team members likewise take a look at rankings and take a look at reviews.

Source: Deloitte

77% Of Clients Would Definitely Post A Review If They Were Asked

More than a 35% would post a review to notify others about their client encounter and 24% would rather direct their review to the company itself.

Over a 26% would be willing to post a review to assist other people with their choice making process.

Source: Podium

83 Percent Of Customers Don't Rely On Advertising

The standard channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust ads choose to focus on clients' recommendations online.

Source: Statuslabs

88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Statistics reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a new automobile and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other customers, you manage to select one that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

98% Of Yelp's Browsers Bought From A Business They Found On The Website

Normally, 142 million customers go to Yelp monthly. This is as excellent a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact use them.

Although we now know why consumer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

More Than Half Of Individuals Aged 25 To 34 Published Reviews

According to Statista, the more youthful generations are unsurprisingly the more vocal ones.

Source: Statista

90 Percent Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about very first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

United States Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals check out reviews, they concentrate on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American customers.

Source: Statista

Google Accounts For 57.5% Of All Reviews World Wide

Google is in the lead here, followed by Facebook as a far-off second.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US shoppers consider reviews as 'exceptionally influential'.

To highlight the value of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those very same consumers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks