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USA Buyers View "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US clients.
Source: Statista
Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are free, a remarkably low number of companies in fact utilize them.
Although we now understand why customer reviews are so powerful, most businesses apparently don't.
Source: LsaInsider
Google Accounts For 57.5 Percent Of All Reviews Globally
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
15% Of Users Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of possible customers won't even consider doing business with a business they can't discover opinions about.
Source: Statuslabs
70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out much more reviews to get a clear view of how the business is actually doing. Don't depend on that statistic alone.
Source: Brightlocal
90 Percent Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who read customer reviews, concur that it increases their buying confidence.
Companies utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the enormous impact user scores have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the very best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
77% Of Clients Would Likely Give A Review If They Were Asked
More than a 35% would post a review to educate others about their client experience and 24% would probably direct their review to the company itself.
Over a 26% would want to leave a review to help other people with their decision making process.
Source: Podium
73% Of Consumers Think Customer Reviews Are More Vital Than Star And Number Rankings
Online review data make it clear people aren't pleased with scores alone.
Consumer reviews make the statistics appear more genuine which is what the would-be clients are trying to find. Practically a third of customers state composed reviews are the only function that makes them think the sites' reviews are appropriate and helpful.
Source: Fan and Fuel
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a new car and there are numerous models which fit your criteria. How do you select the very best one for you? Well, you read reviews.
With the help of other people, you manage to select a model that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs