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Clients Might Spend 31 Percent More With A Business That Has Great Reviews
Focus on this statistic. The more detailed other users describe your service or product, the more money you can charge and customer review statistics reveal to us precisely just how much more.
Source: Martech Zone
61% Of Local Businesses Have An Average Score Of 4 To 5 Stars
Generally 2 out of 3 companies have excellent and good scores. Only 5% of companies have a score below three stars.
Source: Brightlocal
49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who take note of the variety of reviews is presently at 46 percent.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To illustrate the value of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those same customers are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
74% Of Local Businesses Have At Least 1 Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Looking at online rankings data, we discovered that a company requires to have a minimum of 40 reviews before people "Award" it with a star.
Source: Brightlocal
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Stats reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the positive and negative reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Consumers expect to see some unfavorable reviews.
Source: Capterra
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read consumer reviews, agree that it increases their buying confidence.
Organizations utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews remain without a reaction. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
Online Item Reviews About An Item Can Amplify Its Conversion Rate By An Incredible 270 Percent
User review statistics reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz