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The Majority Of Best Selling Items Have A Typical Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social network which can also influence our purchasing preferences.
According to social reviews stats, Facebook affects over half of users' purchase choices.
Facebook reviews stats expose that four out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Customers
24% of US consumers consider reviews as 'very influential'.
To illustrate the importance of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those very same customers are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
89% Of Customers Like To Read Reviews Using Their Smart Devices
Be it by means of an app or a mobile internet browser, consumers prefer to read reviews on their phones.
Source: Statista
A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat consumers honorably normally flourish, review websites help ensure of that.
Source: Statuslabs
60% Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than women.
Reviews and ranking data show individuals value the opinion of peers more than any other content.
Source: Collective Bias
30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews
Staying connected with your clients develops trust. Even something as simple as reacting to their reviews and comments can make them feel valued.
As you may expect, customers who feel this way are ready to spend more money with a business.
Source: Statuslabs
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site
Typically, 142 million consumers visit Yelp every month. If you have not declared your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Company
This stat is among many that highlight the value of online scores. Now that news of customer fulfillment travels this fast, keeping your clients happy is more vital than ever.
57 percent of consumers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
Moreover, 11 percent looked just for services with a best five star rating.
Source: Brightlocal