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89% Of Customers Read A Companies Reactions To Reviews
Not only do the majority of individuals read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
Only 6 Percent Of Consumers Do Not Trust Consumer Reviews At All
According to client review data, a massive 19 percent of customers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
A Lot Of Best Selling Items Have An Average Score Of 4.2 To 4.7
You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower ranking actually helps your overall score.
According to consumer rating stats, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
Customers Could Invest 31% More With A Business That Has Fantastic Reviews
Pay attention to this fact. The better other users describe your product or service, the more money you can charge and consumer review statistics reveal to us exactly just how much more.
Source: Martech Zone
61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars
Typically 2 out of 3 companies have outstanding and awesome ratings. Just 5% of companies have a score below 3 stars.
Source: Brightlocal
67% Of Customers Claim That Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have a massive impact on their decision when clients have to pick a service provider.
Source: DemandGenReport
Favorable Reviews Motivate 68 Percent Of Customers To Use A Local Business
Considering that the vast bulk of customers read reviews, you would want yours to be appealing to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Data reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and ranking stats reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
Google Accounts For 57.5% Of All Reviews Globally
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz