86 Percent Of Consumers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you offer them a good experience.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats indicate a business's reputation does not impact just the customers. Potential team members likewise look at rankings and read reviews.

Source: Deloitte

Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the maker says. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and score data reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

Google Represents 57.5% Of All Reviews Globally

Google is the clear winner as far as circulation goes, however they are not the only ones in the game.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

89% Of Consumers Browse A Businesses Feedback To Reviews

Not only do many shoppers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

82% Of Customers Go To Review Sites Due To The Fact That They Want To Buy A Service Or An Item And Want To Get The Facts About Business Product Or Services.

Review websites are places that customers go to get the truth about a business, service or product . Users come since they have actually already formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the positive and negative reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. Consumers expect to see some unfavorable reviews.

Source: Capterra

83% Of All Young Shoppers Were Asked To Post A Review Recently

Of those asked, 80% of consumers did leave a review. In general, companies have asked 66% of all consumers to post a review on their company.

Source: Brightlocal

73 Percent Of Customers Think Customer Reviews Are More Important Than Star And Number Scores

Online review stats make it clear individuals aren't pleased with scores alone.

Written reviews make the stats appear more authentic which is what the would-be consumers are trying to find. Almost a third of customers state composed reviews are the only function that makes them think the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

53% Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star ranking is the first thing consumers see. Still, users take note of other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

49% Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency also.

The share of clients, who pay attention to the number of reviews is presently at 46 percent.

Source: Brightlocal

Many Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a doctor or an attorney.

Young people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review stats put consumers' reviews as the most reliable source of recommendations. Online reviews normally carry the very same weight as guidance from friends and family.

Source: Brightlocal