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Google Represents 57.5 Percent Of All Reviews World Wide
As can be anticipated, Google remains in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Over Half Of Clients Aged 25-34 Submitted Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats position customers' reviews as the most reliable source of suggestions. Online reviews typically carry the same weight as recommendations from friends and family.
Source: Brightlocal
77% Of Consumers Would Submit A Review If They Were Asked
More than a 35% would post a review to inform others about their customer experience and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to submit a review to assist other individuals with their decision making process.
Source: Podium
Online Product Reviews About An Item Can Raise Its Conversion Rate By An Incredible 270 Percent
User review statistics reveal the purchase probability for a product with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
70 Percent Of Customers Choose To Discover A Business Via Reviews And Posts, Instead Of Ads
Ads are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the best way to find the truth about a service or product.
Source: Statuslabs
More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70%
One negative review suffices for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US consumers consider reviews as 'incredibly influential'.
To illustrate the importance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those very same clients are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
90 Percent Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
89% Of Shoppers Choose To Read Reviews Using Their Cell Phones
Be it via an app or a mobile browser, folks prefer to read reviews on their mobile phones.
Source: Statista
Software Reviews Influence Over 98% Of All Buyers
18% of software purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
82% Of Consumers Check Out Review Sites Since They Wish To Buy A Service Or A Product And Want To Get The Truth About The Businesses Products And Services.
Users come since they have actually already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
Just 6 Percent Of Consumers Do Not Trust Customer Reviews At All
According to consumer review stats, a massive 19% of consumers always trust online reviews and never ever a purchase without reading reviews first.
Source: Statista