49% Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who take notice of the number of reviews is currently at 46%.

Source: Brightlocal

Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent

User review stats show the purchase probability for an item with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you want to purchase a brand-new car and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.

With the help of other customers, you quickly choose a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management stats suggest a company's reputation doesn't impact just the customers. Prospective team members likewise look at ratings and read reviews.

Source: Deloitte

Google Accounts For 57.5 Percent Of All Reviews Around The World

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out client reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Many Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends show individuals prefer to comment if they had a positive experience, rather than a unfavorable or average one.

Source: Brightlocal

70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out a lot more reviews to get a better idea of how the business is really doing. Don't depend on that figure alone.

Source: Brightlocal

If A Company Manages To Resolve Issues Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Return To A Business

Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat customers well usually succeed, review sites help make sure of that.

Source: Statuslabs

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize A Company

This stat is among lots of that show the importance of online scores. Now that news of customer fulfillment travels this quick, keeping your consumers pleased is more important than ever.

57 percent of customers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked just for services with an ideal five star score.

Source: Brightlocal

90 Percent Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals say about first impressions?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

Think about asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

Users Checking Out Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users

Mobile users choose to get things done faster. For that reason, buying choices are made rapidly.

Online reviews are obviously persuasive, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million consumers visit Yelp each month. This is as good a time as any if you haven't declared your complimentary Yelp business page.

Source: RevLocal