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Since They Want To Acquire A Service Or An Item And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Sites.
Review sites are places that people go to get the facts about a business, services or product . Users come because they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
72 Percent Of Clients Won't Take Action Unless They Read Some Reviews
No matter how captivating your marketing is, you still need consumer reviews. There is no way around it. Clients are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
83 Percent Of Clients Do Not Trust Advertising
The conventional channels to reach customers aren't as prominent as they used to be. Many users who no longer trust advertisements select to focus on consumers' recommendations online.
Source: Statuslabs
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Software Application Reviews Impact Over 98% Of All Purchasers
18% of software purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
89% Of Consumers Prefer To Read Reviews On Their Mobile Phones
Be it through an app or a mobile browser, people young and old choose to read reviews on their cell phones.
Source: Statista
Online Item Reviews About A Product Can Boost Its Conversion Rate By A Whopping 270%
User review statistics reveal the purchase probability for an item with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to pick a lawyer or a medical professional.
Younger people (age 18-35) are even more likely to hire an expert based on online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
Clients Reading Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done quicker. Purchasing choices are made quickly.
Online reviews are certainly convincing, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to buy a new vehicle and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.
With the help of other consumers, you quickly pick one that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs
More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect
Data reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
88% Of Executives Judge Reputation Risk As A Top Business Issue
Reputation management statistics indicate a business's reputation does not affect just the customers. Potential employees likewise take a look at scores and take a look at reviews.
Source: Deloitte
53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.
Source: Statista
86% Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they spend at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal