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This Is What Your Customer Receives
82% Of Customers Check Out Review Websites Because They Wish To Buy A Service Or A Product And Want To Get The Facts About Business Products And Services.
Review sites are places that people go to get the truth about a business, service or product . Users come because they have currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
72% Of Customers Will Not Take Action Unless They Check Out Some Reviews
Regardless of how appealing your marketing is, you still need consumer reviews. There's no way around it. Consumers are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
Users Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. Purchasing choices are made rapidly.
Online reviews are undoubtedly convincing, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat clients fairly normally succeed, review websites help make sure of that.
Source: Statuslabs
86% Of Consumers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they invest at your business. They will be ready to share it if you provide them a great experience.
Source: Brightlocal
Unfavorable Reviews Can Boost Conversion By As Much As 85%
It sounds insane, however negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, individuals devote more than 5 times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
67% Of Consumers Report Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have an enormous impact on their decision when clients have to select a service provider.
Source: DemandGenReport
89% Of Customers Review A Businesses Replies To Reviews
Not only do the majority of consumers read the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.
Source: Brightlocal
15% Of People Do Not Trust Businesses With No Online Reviews
No trust indicates no interactions. 15 percent of prospective clients will not even consider working with a business they can't discover opinions about.
Source: Statuslabs
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Stats reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista