Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to select a doctor or an attorney.

Young people (age 18-35) are even more likely to work with a professional based upon online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

74 Percent Of Regional Companies Have At A Minimum, 1 Google Review

One review is far from adequate to improve your site's SERP ranking.

Taking a look at online ratings stats, we discovered that a business requires to have an average of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

89% Of Buyers Choose To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile internet browser, most people prefer to read reviews on their mobile devices.

Source: Statista

77% Of Customers Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how excellent your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a average or negative one.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out customer reviews, concur that it increases their purchasing confidence.

Companies use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also influence our buying preferences.

According to social reviews data, Facebook affects over half of users' purchase choices.

Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

American Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals check out reviews, they focus on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US customers.

Source: Statista

If A Business Makes An Effort To Fix Problems Quickly And Effectively, 95% Of Dissatisfied Consumers Will Return To A Business

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is absolutely nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Only 6 Percent Of Consumers Don't Trust Client Reviews At All

According to customer review data, a whopping 19% of customers always rely on online reviews and never ever a purchase without reading reviews first.

Source: Statista

Software Reviews Impact Over 98% Of All Buyers

18 percent of software application purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase probability for an item with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

Clients Could Spend 31% More With A Business That Has Terrific Reviews

Take notice of this fact. The better other users explain your product or service, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Site

Normally, 142 million customers visit Yelp on a monthly basis. If you have not claimed your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and desire the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista