49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of customers, who focus on the number of reviews is currently at 46%.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Probably Give A Review

More than a 35% would submit a review to inform others about their consumer experience and 24% would likely direct their review to the company itself.

Over a 26% would want to give a review to help other people with their choice making process.

Source: Podium

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management stats show a business's reputation does not impact simply the customers. Potential team members likewise look at rankings and read reviews.

Source: Deloitte

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize An Organisation

This stat is one of numerous that illustrate the importance of online rankings. Now that news of client fulfillment travels this quick, keeping your customers delighted is more crucial than ever.

57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked just for companies with an ideal five star rating.

Source: Brightlocal

Reviews Shared On Twitter Can Help Improve Revenues By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read a lot more reviews to get a better idea of how business is actually doing. Don't depend on that statistic alone.

Source: Brightlocal

72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews

Regardless of how eye-catching your marketing is, you still need customer reviews. There is no other way around it. Customers are still going to hear you out, but they trust other people more.

Source: My Testimonial Engine

89% Of Customers Review A Businesses Replies To Reviews

Not only do a lot of consumers read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

People Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. For that reason, purchasing choices are made rapidly.

Online reviews are certainly convincing, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat consumers well generally prosper, review websites help ensure of that.

Source: Statuslabs

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a new car and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read online reviews.

With the help of other consumers, you manage to decide on one that works for you. That's how favorable reviews convert consumers into clients.

Source: Consumer Affairs

77% Of Clients Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how great your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to pick a lawyer or a doctor.

Younger people (age 18-35) are even more likely to hire an expert based upon online reviews. Only 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show people choose to comment if they had a positive experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010

Now a days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers