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When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Aspect
Statistics reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. They will be ready to share it if you give them a great experience.
Source: Brightlocal
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Consumers anticipate to see some negative reviews.
Source: Capterra
Positive Reviews Encourage 68% Of Consumers To Use A Local Business
Given that the large bulk of customers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
15% Of Clients Do Not Trust Businesses Without Online Reviews
No trust indicates no interactions. 15% of prospective consumers will not even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs
Over Half Of Consumers Will Not Utilize An Organisation If It Has Less Than A 4 Star Ranking
This stat is among numerous that highlight the importance of online rankings. Now that news of client satisfaction travels this quick, keeping your customers pleased is more vital than ever.
57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked just for companies with an ideal five star ranking.
Source: Brightlocal
67% Of Consumers Admit Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have an enormous effect on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
Only 6 Percent Of Consumers Don't Trust Client Reviews At All
According to consumer review data, a whopping 19% of customers always rely on online reviews and never a purchase without reading reviews first.
Source: Statista
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of customers, who take notice of the variety of reviews is presently at 46%.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read consumer reviews, concur that it increases their purchasing confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to select a legal representative or a physician.
Young people (age 18-35) are even more likely to hire a professional based on online reviews. Only 19% of millennials will consider employing an attorney without any.
Source: Thomson Reuters
Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
More Than Half Of Individuals Aged 25-34 Published Reviews
According to Statista, the more youthful generations are reportedly the more vocal ones.
Source: Statista
77% Of Consumers Would Definitely Leave A Review If They Were Asked
More than a 35% would leave a review to educate others about their client experience and 24% would most likely direct their review to the company itself.
Over a 26% would want to submit a review to assist other individuals with their decision making process.
Source: Podium
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do miracles in terms of conversions.
A single review can have an enormous influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent increase.
Source: RevLocal
More Than Four Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
74% Of Local Businesses Have At A Minimum, 1 Google Review
A single review is far from enough to enhance your website's SERP ranking.
Taking a look at online rankings data, we found out that a company requires to have approximately 40 reviews before visitors "Award" it with a star.
Source: Brightlocal