Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read online reviews.

With the help of other people, you quickly pick one that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

67% Of Customers Say Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have a massive impact on their decision when consumers have to choose a service provider.

Source: DemandGenReport

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

In recent years reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

83% Of All Younger People Were Asked To Post A Review Recently

Of those asked, 80% of customers did leave a review. Overall, companies have asked 66% of all clients to post a review on their business.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management stats suggest a business's reputation doesn't affect simply the consumers. Prospective employees also look at scores and take a look at reviews.

Source: Deloitte

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Generally two thirds of companies have outstanding and good rankings. Just 5% of businesses have a score listed below three stars.

Source: Brightlocal

Online Item Reviews About A Product Can Raise Its Conversion Rate By A Staggering 270 Percent

User review stats show the purchase probability for a product with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews data, 59% utilized online reviews to select a medical professional or a lawyer.

Young people (age 18-35) are even more inclined to work with a professional based on online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

Google Accounts For 57.5% Of All Reviews World Wide

Google is in the lead here, followed by Facebook as a distant second.

These are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your clients develops trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.

As you may anticipate, clients who feel this way are ready to spend more money with a company.

Source: Statuslabs

91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews generally bring the same weight as suggestions from family and friends.

Source: Brightlocal

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews go on without a response. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

90 Percent Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal

49% Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who focus on the number of reviews is presently at 46 percent.

Source: Brightlocal