89% Of Consumers Browse A Businesses Responses To Reviews

Not only do many consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose an attorney or a physician.

Young people (age 18-35) are even more inclined to work with an expert based upon online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

83% Of All Young Clients Were Asked To Give A Review Recently

Of those asked, 80% of clients did submit a review. Overall, companies have actually asked 66% of all customers to leave a review on their business.

Source: Brightlocal

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

83% Of Consumers Do Not Trust Advertising

The traditional channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads choose to focus on consumers' recommendations online.

Source: Statuslabs

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in terms of conversions.

A single review can have a substantial impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44% boost.

Source: RevLocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the enormous effect user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

Younger people know the worth of being informed. User-generated material has an unassailable influence on customers.

If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been losing out on. Older people are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Website

Generally, 142 million customers visit Yelp each month. This is as good a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars

Generally two-thirds of businesses have great and exceptional scores. Only 5% of companies have a rating below 3 stars.

Source: Brightlocal

Unfavorable Reviews Can Improve Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, people devote more than 5 times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

Most Best-selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to consumer rating statistics, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

82 Percent Of Customers Go To Review Sites Since They Wish To Purchase An Item Or A Service And Want To Get The Truth About The Businesses Product Or Services.

Review websites are locations that customers go to get the facts about a business, service or product . Users come due to the fact that they have actually currently formed a buying decision. The majority of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

86% Of Consumers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the money they invest at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a average or unfavorable one.

Source: Brightlocal