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Over Half Of Shoppers Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are seemingly the more vocal ones.
Source: Statista
83% Of All Young Buyers Were Asked To Post A Review Recently
Of those asked, 80% of clients did submit a review. Overall, businesses have asked 66% of all customers to post a review on their business.
Source: Brightlocal
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency also.
The share of clients, who take note of the number of reviews is presently at 46 percent.
Source: Brightlocal
61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Generally two-thirds of companies have excellent and awesome rankings. Just 5% of businesses have a score below three stars.
Source: Brightlocal
60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than women.
Reviews and rating statistics reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
Reviews Posted On Twitter Can Help Improve Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
83% Of Consumers Do Not Rely On Advertising
The standard channels to reach consumers aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to focus on clients' recommendations online.
Source: Statuslabs
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends reveal people choose to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal
Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270 Percent
User review stats show the purchase possibility for a product with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review statistics clarify that 63% of client reviews go on without a response. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers
15% Of Visitors Do Not Trust Businesses With No Online Reviews
No trust implies no interactions. 15 percent of potential clients will not even think about doing business with a business they can't find viewpoints about.
Source: Statuslabs
77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
89% Of Consumers Prefer To Read Reviews On Their Smart Devices
Be it via an app or a mobile internet browser, most people choose to read reviews on their mobile phones.
Source: Statista
Clients Could Spend 31 Percent More With A Business That Has Terrific Reviews
Focus on this statistic. The better other users describe your services or product, the more cash you can charge and customer review stats show us precisely just how much more.
Source: Martech Zone
64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read client reviews, agree that it increases their buying confidence.
Organizations utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Unfavorable Reviews Can Increase Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive driver for users to spend more time on your website. According to online review statistics, individuals devote more than five times as long on a site when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo