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77% Of Clients Would Undoubtedly Give A Review If They Were Asked
More than a 35% would do it to educate others about their customer experience and 24% would definitely direct their review to the company itself.
Over a 26% would want to post a review to help other people with their decision making process.
Source: Podium
63.6% Of Consumers Check Out Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
When it comes to trust, these online review statistics reveal the basic popularity of a site can just go so far.
Source: Review Trackers
67% Of Customers Say Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have a massive effect on their decision when customers have to choose a service provider.
Source: DemandGenReport
Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Companies
More youthful individuals understand the value of being informed. User-generated content has an unassailable impact on customers.
If businesses think of the power of customer reviews over millennials, they will realize what they've been missing out on. Older people are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Overall two-thirds of businesses have exceptional and awesome rankings. Only 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
89% Of Individuals Prefer To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile browser, folks choose to read reviews on their smart phones.
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US shoppers consider reviews as 'extremely influential'.
To show the significance of online reviews and rankings, did you know that 81% of consumers will pay more for a product with reviews and those exact same consumers are likewise going to accept slower shipping times for such products.
Source: Turntonetworks
Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies actually use them.
Although we now understand why consumer reviews are so powerful, many businesses obviously don't.
Source: LsaInsider
86% Of Customers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they invest at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
Google Accounts For 57.5 Percent Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a remote second.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
90% Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about very first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
Just 6% Of Consumers Don't Trust Client Reviews At All
According to client review data, a whopping 19% of consumers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats prove that 63% of client reviews stay without a reaction. That's regrettable, because those companies are losing clients that way.
Source: Review Trackers
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Too
We already discussed the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. Customers expect to see some unfavorable reviews.
Source: Capterra
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the massive effect user ratings have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
A Lot Of Best-selling Items Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to customer rating statistics, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
Clients Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Buying decisions are made quickly.
Online reviews are clearly persuasive, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat clients well normally prosper, review websites help ensure of that.
Source: Statuslabs