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82 Percent Of Consumers Go To Review Sites Because They Want To Buy A Product Or A Service And Wish To Get The Facts About The Businesses Product Or Services.
Users come because they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US consumers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those very same consumers are also going to accept slower shipping times for such products.
Source: Turntonetworks
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star ranking is the first thing consumers see. Still, users take note of other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States consumers.
Source: Statista
Just 6 Percent Of Customers Don't Trust Consumer Reviews At All
According to client review statistics, a whopping 19 percent of consumers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
83% Of Clients Do Not Rely On Advertising
The conventional channels to reach clients aren't as influential as they utilized to be. Many users who no longer trust advertisements select to focus on clients' recommendations online.
Source: Statuslabs
83% Of All Younger Clients Were Asked To Submit A Review Recently
Of those asked, 80% of clients did give a review. Overall, companies have actually asked 66% of all customers to submit a review on their company.
Source: Brightlocal
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Majority Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Rating
This stat is one of numerous that show the value of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your clients delighted is more important than ever.
57% of customers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11 percent looked only for companies with an ideal five star score.
Source: Brightlocal
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Most Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a mediocre or negative one.
Source: Brightlocal
98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site
Typically, 142 million consumers visit Yelp each month. If you haven't declared your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
73 Percent Of Consumers Think Written Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear people aren't satisfied with scores alone.
Consumer reviews make the statistics appear more genuine which is what the would-be customers are looking for. Nearly a third of customers state written reviews are the only function that makes them believe the sites' reviews are beneficial and relevant.
Source: Fan and Fuel
A Single Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated material can do miracles in regards to conversions.
A single review can have a huge effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% boost.
Source: RevLocal