61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Overall two thirds of companies have excellent and awesome ratings. Only 5% of businesses have a score below 3 stars.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Clients

24% of US buyers consider reviews as 'incredibly influential'.

To show the value of online reviews and ratings, did you understand that 81 percent of consumers will pay more for an item with reviews and those exact same customers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

The Typical Review Word Count Has Become 65% Shorter Since 2010

Recently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's consumers are wary and want the best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Reviews Shared On Twitter Can Boost Revenues By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

Younger people know the value of being informed. User-generated content has an unassailable effect on consumers.

If businesses think of the power of client reviews over millennials, they will realize what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

73 Percent Of Customers Think Customer Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the stats appear more genuine which is what the potential clients are searching for. Almost a 3rd of customers say written reviews are the only feature that makes them believe the sites' reviews are relevant and useful.

Source: Fan and Fuel

If They Were Asked, 77% Of Customers Would Certainly Give A Review

More than a 35% would leave a review to notify others about their client experience and 24% would rather direct their review to the company itself.

Over a 26% would be willing to post a review to help other people with their choice making process.

Source: Podium

Online Product Reviews About An Item Can Boost Its Conversion Rate By A Whopping 270 Percent

User review stats reveal the purchase likelihood for a product with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

30% Of Customers Feel Favorable To A Company Which Answers Online Reviews

Corresponding with your consumers creates trust. Even something as basic as reacting to their comments and reviews can make them feel valued.

As you may expect, clients who feel this way are happy to spend more money with a company.

Source: Statuslabs

52% Of Customers Trust A Product More If It Has Unfavorable Reviews Too

We already discussed the positive and negative reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. People anticipate to see some negative reviews.

Source: Capterra

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% used online reviews to choose a medical professional or an attorney.

Younger people (age 18-35) are a lot more likely to employ a professional based on online reviews. Just 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

More Than Half Of Customers Will Not Use A Service If It Has Less Than A 4 Star Score

This stat is among numerous that highlight the importance of online rankings. Now that news of customer complete satisfaction travels this quick, keeping your clients happy is more crucial than ever.

57 percent of consumers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked just for organizations with an ideal five star score.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out client reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If A Company Takes Care Of Issues Quickly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Business

Clients don't expect you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday