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Reviews Posted On Twitter Can Help Grow Online Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the positive and negative reviews and their effect on customers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. Customers expect to see some unfavorable reviews.
Source: Capterra
Positive Reviews Encourage 68 Percent Of Consumers To Choose A Local Business
Considering that the vast majority of consumers read reviews, you would want yours to be enticing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
More Than Half Of People Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are evidently the more opinionated ones.
Source: Statista
95% Of Unsatisfied Consumers Will Return To A Company If A Business Takes Care Of Issues Rapidly And Efficiently
Consumers don't anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there is absolutely nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
98% Of Yelp's Browsers Purchased From A Business They Found On The Site
Typically, 142 million consumers visit Yelp monthly. If you haven't declared your free Yelp business page, this is as good a time as any.
Source: RevLocal
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated material can do miracles in terms of conversions.
A single review can have a substantial effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% increase.
Source: RevLocal
61 Percent Of Local Businesses Have An Average Ranking Of 4 To 5 Stars
Generally two thirds of companies have good and awesome ratings. Only 5% of companies have a rating listed below three stars.
Source: Brightlocal
US Buyers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on different elements of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA customers.
Source: Statista
Just 6 Percent Of Consumers Do Not Trust Customer Reviews At All
According to consumer review stats, a tremendous 19% of consumers always trust online reviews and never a purchase without reading reviews first.
Source: Statista
Clients Could Invest 31% More With A Business That Has Great Reviews
Pay attention to this statistic. The better other users describe your product or service, the more cash you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone
Software Reviews Impact Over 98 Percent Of All Buyers
18% of software application buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Customers Reading Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. For that reason, purchasing decisions are made quickly.
Online reviews are obviously convincing, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone