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89% Of Individuals Like To Read Reviews Using Their Smart Devices
Be it by means of an app or a mobile internet browser, folks choose to read reviews on their mobile devices.
Source: Statista
If They Were Asked, 77% Of Customers Would Certainly Submit A Review
More than a 35% would leave a review to educate others about their customer experience and 24% would rather direct their review to the business itself.
Over a 26% would want to leave a review to assist other individuals with their choice making process.
Source: Podium
88% Of Executives Consider Reputation Risk As A Top Business Problem
Reputation management statistics suggest a business's reputation doesn't affect just the customers. Prospective team members also take a look at scores and read reviews.
Source: Deloitte
83% Of All Younger Clients Were Asked To Leave A Review Recently
Of those invited, 80% of clients did submit a review. In general, companies have actually asked 66% of all clients to leave a review on their business.
Source: Brightlocal
A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat customers honorably normally flourish, review websites help make sure of that.
Source: Statuslabs
90 Percent Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about very first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Customers
24% of US consumers consider reviews as 'incredibly influential'.
To highlight the importance of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those very same consumers are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
Reviews have a massive effect on their decision when clients have to pick a service provider.
Source: DemandGenReport
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick a legal representative or a physician.
Young people (age 18-35) are a lot more inclined to hire a professional based on online reviews. Only 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
Google Represents 57.5% Of All Reviews Around The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Many people read much more reviews to get a clear view of how the business is actually doing. Do not depend upon that statistic alone.
Source: Brightlocal