Online Item Reviews About An Item Can Amplify Its Conversion Rate By An Incredible 270 Percent

User review stats show the purchase probability for a product with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

Google Represents 57.5% Of All Reviews Worldwide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat consumers well normally succeed, review sites help ensure of that.

Source: Statuslabs

73% Of Consumers Think Customer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear individuals aren't pleased with scores alone.

Customer reviews make the stats appear more genuine which is what the prospective consumers are looking for. Almost a third of consumers say composed reviews are the only function that makes them think the sites' reviews are helpful and relevant.

Source: Fan and Fuel

89% Of Individuals Want To Read Reviews On Their Mobile Phones

Be it by means of an app or a mobile browser, customers prefer to read reviews on their mobile devices.

Source: Statista

60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and rating stats reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

98% Of Yelp's Browsers Bought From A Business They Discovered On The Website

Usually, 142 million customers visit Yelp on a monthly basis. This is as excellent a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

70% Of Customers Choose To Find Out About A Business By Means Of Short Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US consumers consider reviews as 'very influential'.

To illustrate the value of online reviews and scores, did you know that 81% of consumers will pay more for a product with reviews and those very same clients are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

89% Of Consumers Read A Businesses Replies To Reviews

Not only do many customers check out the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

95% Of Unsatisfied Customers Will Return To A Business If A Business Deals With Issues Rapidly And Effectively

Consumers don't anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there's nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize A Service

This stat is one of lots of that illustrate the importance of online ratings. Now that news of client complete satisfaction travels this fast, keeping your consumers pleased is more important than ever.

57% of customers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for services with a perfect five star rating.

Source: Brightlocal

Software Reviews Influence Over 98% Of All Buyers

18 percent of software buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

77% Of Customers Would Certainly Leave A Review If They Were Asked

More than a 35% would leave a review to advise others about their client encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other individuals with their decision making process.

Source: Podium

Customers Could Spend 31% More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users explain your services or product, the more money you can charge and customer review stats show us precisely just how much more.

Source: Martech Zone