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Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies in fact use them.
Although we now understand why consumer reviews are so effective, most businesses obviously do not.
Source: LsaInsider
A Lone Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated material can do wonders in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. Consumers expect to see some unfavorable reviews.
Source: Capterra
60 Percent Of Consumers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be affected than women.
Reviews and score data reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the maker says. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider
When consumers need to select a solution provider, reviews have a massive influence on their decision.
Source: DemandGenReport
95% Of Unsatisfied Clients Will Go Back To A Business If A Company Deals With Issues Rapidly And Efficiently
Consumers don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
The Majority Of People Aged 25-34 Published Reviews
According to Statista, the younger generations are purportedly the more vocal ones.
Source: Statista
61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars
Generally two thirds of businesses have excellent and awesome scores. Only 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the massive impact user scores have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Google Represents 57.5 Percent Of All Reviews Across The Globe
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat clients well normally flourish, review websites help make certain of that.
Source: Statuslabs
Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies
More youthful individuals understand the worth of being informed. User-generated content has an unassailable influence on customers.
If businesses stop to consider the power of client reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out consumer reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
74 Percent Of Regional Businesses Have At A Minimum, One Google Review
One review is far from enough to improve your website's SERP ranking.
Taking a look at online ratings data, we learnt that a business needs to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Only 6% Of Consumers Do Not Rely On Customer Reviews At All
According to client review stats, a massive 19 percent of customers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70%
One negative review suffices for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
70 Percent Of Customers Choose To Discover A Business Through Reviews And Articles, Instead Of Advertisements
Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best method to find the truth about a product or service.
Source: Statuslabs