Google Represents 57.5 Percent Of All Reviews World Wide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the huge impact user rankings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

95% Of Disappointed Customers Will Return To A Company If A Business Takes Care Of Problems Rapidly And Effectively

Consumers do not expect you to be perfect. They do expect you to fix things when they go wrong. If there is absolutely nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Income

Businesses that treat clients fairly usually succeed, review sites help make sure of that.

Source: Statuslabs

Because They Want To Buy A Service Or A Product And Want To Get The Facts About The Businesses Items And Services, 82% Of Consumers Check Out Review Websites.

Users come because they have actually currently formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out much more reviews to get a clear view of how business is really doing. Don't depend on that statistic alone.

Source: Brightlocal

77% Of Customers Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

89% Of Consumers Read A Businesses Reactions To Reviews

Not only do many clients check out the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.

Source: Brightlocal

USA Consumers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on various aspects of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA consumers.

Source: Statista

Online Item Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent

User review statistics reveal the purchase likelihood for a product with 5 reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses actually utilize them.

Although we now understand why customer reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

Positive Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Because the large bulk of customers read reviews, you would want yours to be enticing to brand-new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

15% Of People Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15% of prospective consumers will not even consider doing business with a company they can't find viewpoints about.

Source: Statuslabs

67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Selecting A Service Provider

Reviews have a huge impact on their decision when customers have to select a service provider.

Source: DemandGenReport

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they invest at your business. They will be willing to share it if you offer them a great experience.

Source: Brightlocal