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83% Of All Younger People Were Asked To Post A Review Recently
Of those invited, 80% of clients did submit a review. Overall, businesses have asked 66% of all customers to leave a review on their business.
Source: Brightlocal
If A Business Makes An Effort To Fix Issues Rapidly And Effectively, 95% Of Dissatisfied Clients Will Return To A Company
Clients don't expect you to be perfect. When things go wrong, they do expect you to take care of things. If there is nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010
At the present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of tweet on twitter.
Source: Review Trackers
15% Of Buyers Don't Trust Businesses Without Having Online Reviews
No trust means no interactions. 15% of prospective consumers won't even consider working with a business they can't find viewpoints about.
Source: Statuslabs
61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall two-thirds of companies have good and outstanding scores. Only 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US shoppers consider reviews as 'exceptionally influential'.
To illustrate the value of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
The Majority Of Popular Items Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to consumer rating statistics, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose an attorney or a doctor.
Younger people (age 18-35) are even more inclined to employ a professional based upon online reviews. Just 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they invest at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics put customers' reviews as the most trustworthy source of recommendations. Online reviews normally bring the very same weight as guidance from friends and family.
Source: Brightlocal