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Just 6 Percent Of Consumers Don't Rely On Consumer Reviews At All
According to client review statistics, a tremendous 19% of customers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics prove that 63% of consumer reviews stay without a reply. That's regrettable, because those businesses are losing consumers that way.
Source: Review Trackers
61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Generally two thirds of businesses have excellent and exceptional scores. Only 5% of businesses have a rating below 3 stars.
Source: Brightlocal
77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months
Customers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
73% Of Customers Think Written Reviews Are More Vital Than Star And Number Scores
Online review data make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the statistics appear more genuine which is what the prospective customers are searching for. Practically a 3rd of consumers say written reviews are the only feature that makes them believe the websites' reviews are appropriate and beneficial.
Source: Fan and Fuel
A Lone Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated material can do wonders in terms of conversions.
A single review can have a substantial effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44% increase.
Source: RevLocal
Google Represents 57.5% Of All Reviews Around The Globe
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With men being twice as likely to be affected than ladies.
Reviews and ranking stats reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
Clients Reading Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Buying decisions are made quickly.
Online reviews are obviously convincing, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
Software Application Reviews Impact Over 98% Of All Purchasers
18% of software purchasers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management statistics show a company's reputation doesn't affect simply the clients. Potential team members likewise take a look at ratings and read reviews.
Source: Deloitte
90% Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
Negative Reviews Can Increase Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review data, people devote more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site
Typically, 142 million customers go to Yelp each month. This is as excellent a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal