49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

89% Of Clients Read A Companies Responses To Reviews

Not only do the majority of consumers check out the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.

Source: Brightlocal

Google Represents 57.5 Percent Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a remote second.

Here's the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management statistics show a company's reputation doesn't impact simply the clients. Potential team members also take a look at ratings and take a look at reviews.

Source: Deloitte

73 Percent Of Consumers Think Customer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't satisfied with scores alone.

Written reviews make the stats appear more genuine which is what the potential clients are trying to find. Nearly a third of consumers state composed reviews are the only function that makes them think the websites' reviews are relevant and beneficial.

Source: Fan and Fuel

71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose a doctor or a legal representative.

Younger people (age 18-35) are even more likely to work with a professional based upon online reviews. Only 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

When consumers need to pick a solution provider, reviews have a massive impact on their decision.

Source: DemandGenReport

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Customers

24% of US shoppers consider reviews as 'very influential'.

To highlight the importance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those very same consumers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

Customers Might Spend 31 Percent More With A Business That Has Terrific Reviews

Take notice of this fact. The better other users describe your services or product, the more cash you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone

A Lone Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated content can do miracles in terms of conversions.

A single review can have a huge influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% increase.

Source: RevLocal

If They Were Asked, 77% Of Consumers Would Undoubtedly Leave A Review

More than a 35% would leave a review to advise others about their consumer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to leave a review to help other individuals with their decision making process.

Source: Podium

72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews

Irrespective of how enticing your marketing is, you still need consumer reviews. There is no way around it. Clients are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Income

Businesses that treat clients fairly typically flourish, review websites help ensure of that.

Source: Statuslabs

Favorable Reviews Encourage 68 Percent Of Customers To Choose A Local Business

Since the large bulk of customers check out reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Typically, 142 million customers go to Yelp every month. If you have not claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of Online Shopping.

Today's shoppers are wary and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Majority Of Customers Won't Use A Business If It Has Less Than A 4 Star Ranking

This stat is one of numerous that show the significance of online ratings. Now that news of customer satisfaction travels this fast, keeping your clients delighted is more crucial than ever.

57% of customers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for organizations with an ideal five star score.

Source: Brightlocal