86% Of Customers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they invest at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

Customers Might Spend 31 Percent More With A Business That Has Great Reviews

Focus on this statistic. The better other users explain your product or service, the more cash you can charge and customer review stats reveal to us exactly just how much more.

Source: Martech Zone

53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics show that 63% of customer reviews stay without a response. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star ranking is the first thing consumers see. Still, users take notice of other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of American customers.

Source: Statista

More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

83 Percent Of Consumers Don't Rely On Advertising

The conventional channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust advertisements choose to take note of consumers' suggestions online.

Source: Statuslabs

90 Percent Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about first impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews

Regardless of how captivating your marketing is, you still require consumer reviews. There is no other way around it. Consumers are still ready to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

The Typical Review Length Has Actually Become 65% Shorter Since 2010

Lately reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Income

Businesses that treat customers honorably usually succeed, review websites help make sure of that.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. Customers anticipate to see some unfavorable reviews.

Source: Capterra

Because They Desire To Buy An Item Or A Service And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Sites.

Review websites are places that customers go to get the truth about a business, service or product . Users come due to the fact that they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

Favorable Reviews Motivate 68% Of Consumers To Use Local Businesses

Given that the vast majority of consumers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Only 6 Percent Of Customers Do Not Trust Customer Reviews At All

According to customer review stats, a tremendous 19% of customers constantly rely on online reviews and never ever a purchase without reading reviews first.

Source: Statista

89% Of Clients Browse A Businesses Responses To Reviews

Not only do a lot of consumers read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.

Source: Brightlocal