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67% Of Consumers Report Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have a huge effect on their decision when clients have to pick a solution provider.
Source: DemandGenReport
Favorable Reviews Motivate 68 Percent Of Consumers To Use A Local Business
Since the large majority of customers read reviews, you'd want yours to be enticing to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and desire the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated content has an unassailable influence on customers.
They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
61% Of Local Businesses Have An Average Score Of 4 To 5 Stars
Overall 2 out of 3 companies have exceptional and awesome scores. Only 5% of businesses have a score below three stars.
Source: Brightlocal
If They Were Asked, 77% Of Clients Would Certainly Leave A Review
More than a 35% would submit a review to notify others about their customer encounter and 24% would most likely direct their review to the company itself.
Over a 26% would want to give a review to assist other individuals with their decision making process.
Source: Podium
The Majority Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends show individuals choose to comment if they had a favorable experience, rather than a negative or average one.
Source: Brightlocal
70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out much more reviews to get a clear view of how the business is really doing. Do not depend upon that statistic alone.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the maker states. The reason, producers' descriptions are basically ads.
Source: Martech Zone
Online Product Reviews About An Item Can Amplify Its Conversion Rate By A Whopping 270 Percent
User review stats reveal the purchase possibility for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
73 Percent Of Consumers Believe Client Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear people aren't pleased with scores alone.
Consumer reviews make the stats appear more genuine which is what the prospective consumers are searching for. Practically a third of customers state written reviews are the only feature that makes them believe the websites' reviews are helpful and relevant.
Source: Fan and Fuel
Reviews Shared On Twitter Can Grow Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
89% Of Clients Read A Businesses Reactions To Reviews
Not only do the majority of consumers read the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose an attorney or a doctor.
Young people (age 18-35) are much more inclined to hire a professional based upon online reviews. Just 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can also influence our buying preferences.
According to social media reviews data, Facebook impacts over half of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics reveal that 4 out of five users are more likely to trust a local business.
Source: RevLocal
52% Of Customers Rely On A Product More If It Has Negative Reviews Also
We already touched upon the positive and negative reviews and their effect on consumers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. People expect to see some unfavorable reviews.
Source: Capterra