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98% Of Yelp's Browsers Purchased From A Business They Discovered On The Website
Typically, 142 million consumers visit Yelp every month. This is as good a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
Software Reviews Influence Over 98% Of All Purchasers
18% of software buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
USA Consumers View "Product Performance" To Be The Most Helpful Information In Product Reviews
When individuals check out reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US consumers.
Source: Statista
Favorable Reviews Encourage 68% Of Consumers To Use A Local Business
Since the huge majority of customers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies really make use of them.
Although we now understand why customer reviews are so powerful, most businesses apparently do not.
Source: LsaInsider
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Over Half Of Customers Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are plainly the more vocal ones.
Source: Statista
73% Of Consumers Believe Consumer Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Written reviews make the statistics appear more authentic which is what the would-be consumers are looking for. Almost a 3rd of customers say written reviews are the only function that makes them believe the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
83% Of All Younger Consumers Were Invited To Post A Review Recently
Of those invited, 80% of customers did post a review. In general, companies have asked 66% of all customers to submit a review on their company.
Source: Brightlocal
63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
These online review stats show the basic appeal of a site can just presume when it concerns trust.
Source: Review Trackers
Reviews Shared On Twitter Can Help Boost Online Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
86 Percent Of Consumers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a good experience, they will be willing to share it.
Source: Brightlocal
83 Percent Of Customers Don't Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they utilized to be. Many users who no longer trust advertisements select to take note of customers' suggestions online.
Source: Statuslabs
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to purchase a new car and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.
With the help of other customers, you manage to decide on a model that works for you. That's how positive reviews convert customers into customers.
Source: Consumer Affairs
If They Were Asked, 77% Of Consumers Would Likely Post A Review
More than a 35% would do it to inform others about their customer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to leave a review to help other people with their choice making process.
Source: Podium