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A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Income
Businesses that treat customers fairly normally prosper, review websites help make certain of that.
Source: Statuslabs
83 Percent Of Consumers Don't Trust Advertising
The conventional channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust ads choose to take note of customers' suggestions online.
Source: Statuslabs
67% Of Customers Claim Reviews Are A "Very Important" Factor When Picking A Solution Provider
Reviews have a huge impact on their decision when clients have to select a solution provider.
Source: DemandGenReport
Google Accounts For 57.5% Of All Reviews Around The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the producer says. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone
53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.
Today's consumers are wary and want the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Software Reviews Influence Over 98% Of All Purchasers
18 percent of software purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of businesses really use them.
Although we now know why customer reviews are so effective, most businesses apparently do not.
Source: LsaInsider
Reviews Shared On Twitter Can Help Boost Online Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to choose a medical professional or a legal representative.
Young people (age 18-35) are a lot more likely to hire an expert based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful people know the value of being informed. User-generated content has an unassailable impact on consumers.
If businesses think of the power of customer reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
91% Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review stats place clients' reviews as the most reliable source of suggestions. Online reviews typically carry the very same weight as recommendations from loved ones.
Source: Brightlocal
53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review stats show that 63% of consumer reviews go on without a reaction. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise affect our purchasing preferences.
According to social reviews stats, Facebook impacts over half of users' purchase decisions.
Facebook reviews statistics reveal that four out of 5 users are more likely to trust a local business if it has positive reviews.
Source: RevLocal