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Online Product Reviews About An Item Can Increase Its Conversion Rate By A Whopping 270%
User review statistics reveal the purchase possibility for an item with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
73 Percent Of Customers Think Consumer Reviews Are More Important Than Star And Number Ratings
Online review data make it clear individuals aren't pleased with scores alone.
Customer reviews make the statistics appear more authentic which is what the potential consumers are searching for. Practically a third of consumers say composed reviews are the only function that makes them believe the sites' reviews are beneficial and pertinent.
Source: Fan and Fuel
Customer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency also.
The share of customers, who take note of the number of reviews is presently at 46%.
Source: Brightlocal
70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read many more reviews to get a clear view of how the business is really doing. Do not depend upon that statistic alone.
Source: Brightlocal
Favorable Reviews Encourage 68% Of Customers To Choose Local Businesses
Because the huge bulk of consumers read reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US consumers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those same consumers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
89% Of Consumers Read A Companies Feedback To Reviews
Not only do many consumers read the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out client reviews, agree that it increases their purchasing confidence.
Companies utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews stay without a reaction. That's too bad, because those businesses are losing clients that way.
Source: Review Trackers
Software Reviews Impact Over 98% Of All Purchasers
18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Just 6 Percent Of Consumers Don't Rely On Client Reviews At All
According to customer review stats, a whopping 19 percent of customers constantly trust online reviews and never ever a buy without checking out reviews initially.
Source: Statista
Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies in fact use them.
Although we now know why consumer reviews are so effective, many businesses obviously do not.
Source: LsaInsider