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90% Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about first impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of client reviews go on without a reply. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
Positive Reviews Encourage 68% Of Consumers To Choose A Local Business
Because the vast bulk of customers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Online Product Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270%
User review stats show the purchase likelihood for a product with 5 reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
American Shoppers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals check out reviews, they concentrate on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US clients.
Source: Statista
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
95% Of Unhappy Consumers Will Go Back To A Company If A Business Makes An Effort To Solve Issues Quickly And Effectively
Clients don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a negative or mediocre one.
Source: Brightlocal
A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat consumers well generally succeed, review websites help make sure of that.
Source: Statuslabs
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our purchasing preferences.
According to social media reviews data, Facebook affects the majority of users' purchase choices.
Facebook reviews stats reveal that 4 out of five users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Clients
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those exact same consumers are also going to accept slower shipping times for such products.
Source: Turntonetworks