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89% Of Consumers Browse A Businesses Feedback To Reviews
Not only do a lot of consumers check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you provide them a good experience.
Source: Brightlocal
Online Item Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270 Percent
User review statistics show the purchase likelihood for an item with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to choose a lawyer or a physician.
Young people (age 18-35) are a lot more likely to work with a professional based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
83 Percent Of Consumers Don't Trust Advertising
The conventional channels to reach customers aren't as influential as they utilized to be. Many users who no longer trust ads pick to take note of customers' recommendations online.
Source: Statuslabs
60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.
Reviews and rating statistics show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
72% Of Clients Won't Take Action Unless They Read Some Reviews
Irrespective of how appealing your marketing is, you still require consumer reviews. There's no skirting around it. Consumers are still ready to hear you out, however they trust other people more.
Source: My Testimonial Engine
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also influence our purchasing preferences.
According to social reviews data, Facebook affects over half of users' purchase decisions.
Facebook reviews statistics reveal that four out of 5 users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
Many Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews
Staying connected with your customers develops trust. Even something as simple as reacting to their reviews and remarks can make them feel appreciated.
As you might expect, customers who feel this way are happy to invest more cash with a company.
Source: Statuslabs
More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70%
One negative review is enough for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone