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61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically two thirds of companies have excellent and awesome scores. Just 5% of businesses have a rating below three stars.
Source: Brightlocal
67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
Reviews have an enormous effect on their decision when customers have to choose a solution provider.
Source: DemandGenReport
When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Element
Statistics reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Google Represents 57.5 Percent Of All Reviews All Over The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
These the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies really make use of them.
Although we now understand why consumer reviews are so powerful, the majority of businesses apparently don't.
Source: LsaInsider
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have a massive influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% increase.
Source: RevLocal
83% Of All Young People Were Invited To Submit A Review Recently
Of those asked, 80% of customers did leave a review. In general, companies have actually asked 66% of all clients to leave a review on their business.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new car and there are several models which fit your requirements. How do you select the best one for you? Well, you read online reviews.
With the help of other people, you quickly choose a model that works for you. That's how favorable reviews transform consumers into consumers.
Source: Consumer Affairs
53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review statistics clarify that 63% of client reviews remain without a response. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers
Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show people prefer to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Customers anticipate to see some unfavorable reviews.
Source: Capterra
The Average Review Word Count Has Actually Become 65% Shorter Since 2010
At this present time reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
95% Of Disappointed Customers Will Go Back To A Business If A Business Makes An Effort To Resolve Issues Rapidly And Efficiently
Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
72% Of Consumers Will Not Take Action Before They Read Some Reviews
Regardless of how appealing your marketing is, you still need consumer reviews. There is no way around it. Customers are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Many people read a lot more reviews to get a better idea of how the business is in fact doing. Do not depend upon that figure alone.
Source: Brightlocal
89% Of Individuals Want To Read Reviews On Their Smart Devices
Be it through an app or a mobile web browser, most people choose to read reviews on their mobile devices.
Source: Statista
A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat customers honorably generally succeed, review websites help ensure of that.
Source: Statuslabs
Visitors Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. Purchasing choices are made rapidly.
Online reviews are undoubtedly convincing, yet marketers have not always come to value the power of them.
Source: Martech Zone