98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Website

Normally, 142 million customers visit Yelp each month. If you have not claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of consumers, who take note of the number of reviews is currently at 46 percent.

Source: Brightlocal

95% Of Disappointed Customers Will Go Back To A Business If A Company Manages To Solve Problems Quickly And Effectively

Clients do not expect you to be perfect. When things go wrong, they do expect you to take care of things. If there is nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

More Than Half Of Customers Will Not Use A Service If It Has Less Than A 4 Star Ranking

This stat is among numerous that show the significance of online rankings. Now that news of client satisfaction travels this fast, keeping your clients pleased is more important than ever.

57% of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for businesses with a best five star score.

Source: Brightlocal

Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are basically advertisements.

Source: Martech Zone

91% Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review stats place customers' reviews as the most reliable source of recommendations. Online reviews usually carry the very same weight as suggestions from friends and family.

Source: Brightlocal

61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars

Typically 2 out of 3 businesses have exceptional and great rankings. Just 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

15% Of Consumers Don't Trust Businesses Without Online Reviews

No trust indicates no interactions. 15% of possible customers will not even think about working with a company they can't discover viewpoints about.

Source: Statuslabs

83 Percent Of Customers Don't Rely On Advertising

The standard channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements choose to focus on clients' suggestions online.

Source: Statuslabs

Reviews Published On Twitter Can Help Increase Revenues By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Selecting A Service Provider

Reviews have an enormous impact on their decision when clients have to select a service provider.

Source: DemandGenReport

83% Of All Younger Buyers Were Invited To Give A Review Recently

Of those invited, 80% of clients did leave a review. In general, companies have actually asked 66% of all clients to leave a review on their company.

Source: Brightlocal

72% Of Customers Will Not Take Action Before They Check Out Some Reviews

Regardless of how alluring your marketing is, you still require consumer reviews. There is no skirting around it. Clients are still happy to hear you out, but they rely on other people more.

Source: My Testimonial Engine

74% Of Local Companies Have At A Minimum, One Google Review

A single review is far from enough to improve your site's SERP ranking.

Looking at online ratings data, we learnt that a company needs to have an average of 40 reviews before users "Award" it with a star.

Source: Brightlocal

Negative Reviews Can Increase Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people spend more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

89% Of Clients Browse A Companies Responses To Reviews

Not only do most clients read the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.

Source: Brightlocal