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61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars
Generally two-thirds of businesses have good and awesome rankings. Just 5% of companies have a rating listed below three stars.
Source: Brightlocal
74% Of Local Companies Have At Least 1 Google Review
One review is far from adequate to enhance your website's SERP ranking.
Looking at online ratings statistics, we discovered that a business needs to have approximately 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
82% Of Customers Visit Review Sites Because They Want To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Services And Products.
Users come due to the fact that they have currently formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics show that 63% of client reviews go on without a response. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
US Consumers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on various elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of USA customers.
Source: Statista
Over Half Of People Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are apparently the more opinionated ones.
Source: Statista
63.6 Percent Of Consumers Check Out Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics reveal the basic popularity of a site can only go so far.
Source: Review Trackers
A Lot Of Popular Products Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to client rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
70 Percent Of Consumers Choose To Learn About A Business By Means Of Posts And Reviews, Rather Than Ads
Ads are all well and good, but it's worth attempting a different approach as well. Reviews are by far the best method to discover the truth about a product or service.
Source: Statuslabs
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to buy a brand-new vehicle and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.
With the help of other consumers, you manage to pick one that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also affect our purchasing preferences.
According to social media reviews stats, Facebook impacts more than half of users' purchase choices.
Facebook reviews statistics expose that four out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
The Average Review Length Has Actually Gotten 65% Much Shorter Since 2010
As of late reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.
Source: Review Trackers
77% Of Customers Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You